Diocese of Newcastle

The Diocesan Counselling Service


This is the day to leave the dark behind you, 
Take the adventure, step beyond the hearth, 
Shake off at last the shackles that confined you,
And find the courage for the forward path.
From First Steps, Brancaster. Malcolm Guite, 'The Singing Bowl'

  • Private and Confidential.
  • Available to Clergy, Officers of the Diocese, Readers, Partners of Officers.
  • Self-referral service.
  • Responds within 48 hours of enquiry – and usually within 24 hours.
  • Sessions are currently online over Zoom or Skype, which are both free to use.
  • Costs are covered by the Diocese
  • Provides access to experienced counsellors and psychotherapists.
  • Problems, both personal and spiritual, often experienced as:
  • Anxiety
  • Depression
  • Low self-esteem and self-confidence
  • Self-doubt
  • Bereavement or grief
  • Difficult relationships – personal and professional

Contact Patty Everitt at the Counselling Service by:
Phone: 07768 869 551
Email: counselling@newcastle.anglican.org

In an emergency please contact your GP or the Samaritans for immediate support. Phone 116 123 or email jo@smaritans.org.

Who can use the Service?

  • Clergy,
  • Office holders across the Diocese,
  • Readers, and
  • Partners of all those holding office.

It is both private and confidential. This means that we do not disclose to anyone that you have chosen to work with a counsellor, and the content of your counselling sessions is confidential.

There are, however, some circumstances when your counsellor may be required to break confidentiality: if your counsellor considers that you or someone else is in danger of harm or if required to do so by a court of law.

What does the Service offer?

The counselling service is a self-referral service. You can ask for help at any time without having to refer to anyone else.

The costs of counselling are covered by the Diocese.

You can self-refer for any issue or problem that you are coping with, regardless of its origin and whether related to what is happening or has happened in your work, or not.

We work with those coping with a range of problems, some personal and some spiritual, that often feel familiar as:

  • anxiety,
  • depression,
  • low self-esteem or low self-confidence,
  • self-doubt,
  • bereavement or grief,
  • damaging relationships (working with individuals),

and much more besides. Your circumstances and your responses to those circumstances are as unique as you.

How quickly can I get help?

We aim to respond to enquiries received by phone or email within 48 hours. Usually we can accomplish this within 24 hours. Patty Everitt will arrange to speak to you at a time convenient for you. This conversation normally takes 20-30 minutes, gives you the opportunity to say what is happening for you and to ask any questions you may have, and for Patty to get an idea of how we might be able to help.

We aim for you to have your initial appointment with a counsellor arranged within 10 days of that initial conversation. Again, usually this is arranged much more quickly.

Most problems build up over time, and the knowledge that you can gain help soon is often enough to help contain concern. 

The most important aspect of successful counselling is the relationship between you and your counsellor – we endeavour to get that right.

What happens next?

It is known that counselling is best carried out in regular sessions, usually weekly, and with a planned ending.

The timing of your sessions will be agreed between you and your counsellor and it is part of the contract between you that you will both be available at the agreed time. This means that it is up to you to protect that time in your diary; this is the first step in self-care, and it might be the most difficult!

Your sessions will be online over Zoom or Skype. As the Covid situation changes you can certainly check with your counsellor if they are working face to face yet. If you do not have Zoom, then Patty or your counsellor will talk you through the very straightforward process of gaining access to the Zoom meeting; the software for accessing meetings over Zoom is free.

The duration of counselling is determined according to your needs. Most clients complete what they need to achieve in 12 or so sessions. If your counsellor feels that more sessions would be beneficial then we can usually provide those too.

The service is confidential, and any notes taken by the counsellor are stored securely by them.

Who would I be working with?

Our counsellors are all members of their professional associations, usually the BACP or UKCP. Some are also accredited. All abide by the Code of Ethics and Complaints Process of their professional body. They are experienced, have regular supervision and pay attention to their continuing professional development.

What else should I know?

  • British Association for Counselling and Psychotherapy (BACP) website here.
  • United Kingdom Councill for Psychotherapy (UKCP) website here.
  • Counselling Directory here.
Patty Everitt

Contacting the Counselling Service

If you would like to find out more about the service, or the counselling we offer, or to arrange to receive counselling then please contact Patty Everitt by phone on 07768 869 551 or by email at counselling@newcastle.anglican.org .